Welcome to Our Clean, Modern Facility
Where Safety, Comfort, and Professional Care Come Together
At Totally Mutts, we believe your dog deserves the best grooming experience in a clean, safe, and welcoming environment. Our modern facility is designed with your pet's comfort and safety in mind.
2,500 sq ft
Modern Facility
Top-Grade
Professional Equipment
All-Natural
Products
Climate Controlled
Environment
Free On-Site
Parking
Sanitized Daily
Cleaning
Take a Virtual Tour
See our facility for yourself! Explore our self-service dog wash stations, professional grooming areas, and more.

Welcoming Storefront
Our bright, welcoming entrance at 13714 NE 28th St #17, Vancouver, WA

Self-Service Wash Station
Professional raised stainless steel tubs with all supplies included

Professional Grooming Table
Modern grooming tables with safety restraints and non-slip surfaces

Happy Customers
Our furry friends love visiting Totally Mutts!

Wash Station Close-Up
Numbered stations with warm water and premium products

DIY Bathing in Action
Pet parents enjoy our easy-to-use self-service stations

All Breeds Welcome
From fluffy doodles to every breed in between

Happy After Bath
Fresh, clean, and ready for treats!

Rinse & Refresh
Professional spray nozzles and blue aprons to keep you dry
What Makes Our Facility Special
Our facility is designed with your dog's safety, comfort, and wellbeing in mind
Spotless Cleanliness
We maintain rigorous sanitation standards throughout our facility. Every piece of equipment is thoroughly cleaned and sanitized between each dog.
- No cross-contamination between dogs
- Reduced risk of illness or infection
- Fresh, clean environment every visit
- Peace of mind for you!
Professional-Grade Equipment
We invest in the best grooming equipment available—the same tools professional groomers trust.
- Adjustable hydraulic grooming tables
- Professional clipper systems (Andis, Wahl, Oster)
- High-velocity dryers (K-9 III, MetroVac)
- Hydro-massage bath systems
Climate Controlled Environment
Our facility is temperature-controlled year-round, ensuring your dog is comfortable whether it's hot summer or cold winter.
- Comfortable temperature (68-72°F)
- Fresh air circulation
- Reduced humidity
- No stuffy or overheated spaces
Safety Features Throughout
Your dog's safety is our #1 priority. Our facility is designed with multiple safety features to prevent accidents.
- Non-slip flooring throughout
- Safety restraints on grooming tables
- Secure doors and gates
- Emergency equipment on-site
Premium All-Natural Products
We use only premium, all-natural grooming products that are gentle on skin and coats. No harsh chemicals or artificial fragrances.
- All-natural ingredients
- Hypoallergenic formulations
- Safe for sensitive skin
- Professional-grade quality
Excellent Ventilation
Proper ventilation is essential in a grooming facility. Our modern HVAC system ensures fresh air circulation and odor control.
- Fresh air constantly circulating
- Minimal pet odors
- Reduced allergens in air
- Comfortable for all dogs
Behind the Scenes: How We Maintain Excellence
Curious about what goes into maintaining our facility? Here's a look at our daily routines
Morning Prep
- Complete facility walkthrough
- Sanitize all equipment
- Check and refill supplies
- Test equipment function
- Prepare workstations
Between Each Dog
- Thoroughly sanitize tubs & tables
- Replace towels with clean ones
- Sweep and mop work areas
- Disinfect safety equipment
- Inspect for any issues
End of Day
- Deep clean all stations
- Sanitize entire facility
- Launder all towels
- Empty and sanitize trash
- Secure facility for night
Weekly Deep Cleaning
Professional deep cleaning service, equipment inspection and maintenance, supply restocking
Ongoing Maintenance
Regular equipment servicing, HVAC maintenance, plumbing and electrical checks
Your Dog's Safety is Our Top Priority
Comprehensive protocols to ensure every dog has a safe grooming experience
1Secure Handling
- All dogs secured with appropriate restraints
- Never left unattended on tables
- Gentle, low-stress techniques
- Staff trained in canine body language
2Equipment Safety
- Regular equipment inspections
- Properly maintained tools
- Safety guards on clippers
- Temperature-tested water
3Health Screening
- Vaccination requirements enforced
- Visual health checks on arrival
- Staff trained to recognize issues
- Immediate notification of concerns
4Emergency Preparedness
- First aid supplies available
- Staff trained in pet emergency response
- Emergency vet contacts posted
- Fire safety equipment
What Pet Parents Say About Our Facility
"The facility is spotless! I'm very particular about cleanliness, and Totally Mutts exceeded my expectations."
Sarah M.
Cascade Park
"I love how modern and professional their equipment is. The raised tubs make DIY bathing so much easier on my back!"
Jason M.
Salmon Creek
"Clean, bright, and welcoming! The staff clearly takes pride in maintaining the facility."
Lisa M.
Hazel Dell
"The climate control is great—my dog is always comfortable, even in summer. No bad odors!"
Michael R.
Vancouver
How We Compare to Other Facilities
| Feature | Totally Mutts | Others |
|---|---|---|
| Cleanliness | Sanitized between every dog | Varies |
| Equipment | Professional-grade | Basic to mixed |
| Climate Control | Year-round comfort | Limited |
| Safety Features | Multiple protocols | Basic |
| Products Used | Premium all-natural | Budget brands |
| Staff Experience | 28+ years combined | High turnover |
| Self-Service Option | Yes! | Rarely |
| Free Parking | Yes | Sometimes |
Come See Our Facility for Yourself!
The best way to appreciate our facility is to visit us! Stop by during business hours for any of our services.
Visit Information
Address:
13714 NE 28th St #17
Vancouver, WA 98682
Hours:
Tuesday - Saturday: 9:00 AM - 4:00 PM
Closed Sunday & Monday
Phone:
(360) 831-6009Parking:
Free on-site parking available
What to Expect on Your Visit
- 1Enter through the main entrance
- 2Check in at the front desk
- 3Meet our friendly staff
- 4See our self-service wash stations
- 5View professional grooming area
- 6Ask any questions!
- 7Try a service or schedule an appointment
Have Questions? We're happy to answer any questions about our facility and services. Call us at (360) 831-6009 or ask a friendly staff member when you visit!
Facility FAQs
Experience the Totally Mutts Difference
Our clean, modern facility with professional equipment and premium products sets us apart. Come see for yourself why Vancouver pet parents trust Totally Mutts!
