About Totally Mutts
Vancouver's Trusted Dog Grooming Professionals Since 2018
Our Mission & Commitment to Your Pet
We are dedicated pet care professionals committed to the happiness and wellbeing of your pet. At Totally Mutts, our mission is to partner with our clients to positively impact the quality of life for each and every pet that we serve.
We strive to consistently be a leader in the local Vancouver pet care and grooming industry, and to continually raise the standard of excellence for dog care, client services, and customer satisfaction.
Pet-First Philosophy
Your pet's safety, comfort, and happiness are our top priorities in every service we provide.
Partnership Approach
We work closely with you to understand your pet's unique needs and grooming preferences.
Excellence in Care
We continuously raise our standards through education, training, and premium products.
Community Focused
As a locally-owned Vancouver business, we're invested in our community and its pets.
Our Story: The Fun Place For Dogs
In 2018, Totally Mutts opened its doors in Vancouver, Washington with a simple vision: to create a friendly, fun, and convenient place where dogs and their owners would feel like family.
Located in the heart of Vancouver at 13714 NE 28th St, just minutes from Dakota Dog Park, Totally Mutts was founded on the principle that professional pet care should be accessible, stress-free, and enjoyable for both pets and their parents.
What sets us apart? We're not a franchise or corporate chain. We're a locally-owned, family-operated business where you'll get to know us by name, and we'll get to know your pet's personality, preferences, and quirks.
"In the spirit of all the devoted and playful canines that are always at our side, Totally Mutts is where Vancouver's marvelous mutts come for premium care and tail-wagging happiness!"
What Makes Us Different
Dual Service Model: Professional grooming AND self-service wash under one roof- Walk-In Convenience: No appointment needed for self-service and a-la-carte services
- Personal Touch: Family-owned, not a franchise
- Premium Products: All-natural, high-quality grooming products
- Gentle Care: Stress-free environment focused on trust and positive experiences
- Experienced Team: Combined decades of professional grooming expertise
About Our Totally Mutts Team
When searching for grooming services in Vancouver, WA, it's important to note that not all are experienced or trained professionals. It takes more than just a love for animals to deliver professional pet care.
Why Our Team Stands Out
Combined experience in the professional pet grooming and care industry
Totally Mutts owner is an MSGD accredited grooming school instructor
All grooming stylists thoroughly screened and trained in advanced animal care
Ongoing training in best practices, safest handling techniques, and quality products
What You Get When You Choose Totally Mutts
When you choose Totally Mutts as your Vancouver dog grooming and pet care partner, you get a trained, experienced, and caring pet care professional whose focus is:
Your Satisfaction
We listen to your needs and deliver results that exceed expectations
Your Pet's Safety
Trained in safe handling techniques and emergency response
Your Pet's Happiness
Gentle, stress-free approach that creates positive experiences
Personalized Care
Nose-to-tail evaluation and customized grooming plans
Meet Your Vancouver Pet Care Professionals
Elena Q.
Owner & Pet Grooming Specialist
MSGD Accredited Grooming School Instructor
With over 28 years of experience in the pet grooming industry, Elena founded Totally Mutts in 2018 to bring her vision of compassionate, professional pet care to Vancouver, Washington.
As an MSGD accredited grooming school instructor, Elena not only provides expert grooming services but also mentors and trains the next generation of professional pet stylists.
Elena's approach focuses on gentle care grooming techniques that minimize stress and create lasting trust between pets and groomers.
Specialties:
"Every pet that comes through our doors is treated like family. I'm passionate about creating a safe, fun environment where dogs can look their best and feel their best!"
Our Professional Grooming Stylists
Certified Pet Care Specialists
All of our grooming stylists are thoroughly screened and selectively chosen for their:
- Advanced animal care knowledge - Understanding of different breeds, coat types, and health considerations
- Professional grooming experience - Hands-on expertise with various grooming techniques
- Customer service excellence - Clear communication and commitment to satisfaction
- Compassion for animals - Genuine love and respect for all pets
- Safety certification - Training in salon safety and canine behavior
Each team member receives ongoing education to stay current with industry best practices, newest handling techniques, and premium product innovations.
Interested in Joining Our Team?
We're always looking for passionate, experienced pet care professionals to join the Totally Mutts family.
Why Professional Grooming Experience Matters
Not all dog grooming services are created equal. Here's what sets professionally trained groomers apart:
Health Awareness
Experienced groomers can identify potential health issues like skin conditions, lumps, ear infections, or dental problems during grooming sessions.
Breed Expertise
Different breeds require different grooming techniques, coat care, and styling. Professional training ensures appropriate handling for each breed.
Behavior Management
Training in canine behavior helps groomers work safely with nervous, anxious, or reactive dogs, ensuring stress-free experiences.
Safety Protocols
Professional groomers are trained in safe handling techniques, preventing injuries to both pets and handlers during grooming procedures.
Product Knowledge
Understanding which products work best for different coat types, skin sensitivities, and specific grooming needs comes with professional training.
Quality Results
Years of experience translate to superior grooming outcomes - balanced cuts, proper coat maintenance, and attention to detail.
That's why professional certification matters. Our MSGD accredited instructor brings decades of industry knowledge to every service, and trains our team to the highest standards of excellence.
Committed to Excellence Through Continued Education
The pet grooming industry is constantly evolving. At Totally Mutts, we believe in ongoing professional development to ensure we always provide Vancouver's pets with the best possible care.
Industry Training
Regular attendance at grooming conferences, workshops, and certification programs.
Product Education
Continuous learning about new grooming products, ingredients, and formulations.
Breed Seminars
Specialized training on breed-specific grooming standards and styling techniques.
Health & Safety
Updated certifications in pet first aid, safe handling, and health awareness.
"At Totally Mutts we believe in our continued education so we can always bring you the best practices, safest handling techniques, and highest quality products available."
Proud Members of the Vancouver Community
As a locally-owned Vancouver business, we're committed to supporting our community and giving back to the pets and people who make this city special.
Local Pet Rescue Support
We partner with Vancouver-area animal rescues and shelters, offering discounted grooming services for adoptable pets.
Community Events
Participating in local pet-friendly events, dog park gatherings, and Vancouver community celebrations.
Local Partnerships
Working with Vancouver veterinarians, trainers, and pet businesses to provide comprehensive care resources.
Environmental Responsibility
Using eco-friendly, all-natural products and sustainable practices to protect our Pacific Northwest environment.
What Vancouver Pet Parents Are Saying
"Totally Mutts was the best overall experience of them all. Owner Elena poured her heart and soul into creating a friendly, open, clean, easy to utilize self-service dog wash. The entire team is knowledgeable and genuinely cares about the dogs."
— Sarah M., Vancouver, WA
"Elena and her team are wonderful! My anxious rescue needed extra patience, and they took the time to make him comfortable. Now he actually gets excited when we pull up to Totally Mutts!"
— Jennifer K., Salmon Creek
"The experience and professionalism really shows. My poodle's cut is always perfect, and the team knows exactly how to handle her high-maintenance coat. Highly recommend!"
— Robert T., Hazel Dell
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