Frequently Asked Questions

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Frequently Asked Questions2020-05-18T19:24:23+00:00

Come Join the Pack!

The most common questions.

You do not need an appointment to use our Self-Serve Dog Wash or A-La-Carte items.  Walk-in’s are welcome.  However, an appointment is required for all other Full-Service Grooming options.

We always strive to keep your dog at Totally Mutts for as little time as necessary for a stress-free grooming experience.

A dog’s breed, size, amount of coat, condition of coat, and his cooperation with the
grooming process will determine how long the grooming session will last.  Dogs that are
groomed regularly are generally in better condition, and are more comfortable with the
grooming process, resulting in quicker grooming sessions and lower grooming rates.
Average groom times are 2-4 hours, and we cannot guarantee a pick-up time. We will
contact you 15-20 minutes before your pet is done.

Every 4 to 6 weeks, depending on the breed, to ensure your dog’s skin and coat will remain healthy, and free of mats and parasites such as fleas.

Absolutely, we offer our Express Splash n’ Dash bath serviceAlso, see our Full-Service grooming, and our De-shedding package for more service options.  See our services page for details.

Grooming and bathing rates are determined by the breed, size, condition and amount of coat, as well as your dog’s temperament, her cooperation with the grooming process, and her health or individual needs.

If your dog has mats, is shedding, or has special needs, extra time may be necessary to work with her.  We invite you to bring your dog to Totally Mutts to speak with our knowledgeable staff for a price estimate.

Dogs remain calmer and better behaved for grooming when the owner is not present. In fact, any dogs that exhibit anxiety or excited behavior when owners are present quickly calm down once the owner has left the building.  We ask that all pets be dropped off for their grooming session. This allows for a stress-free and safer experience for your dog.  We will contact you 15 – 20 minutes before your pet is ready for pick up.

We are closed most major holidays including  New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day, Labor Day, Thanksgiving, Christmas.

What happens if you don’t bathe your dog?2020-05-18T19:23:51+00:00

Pets with Allergies Need Baths! You may also have read that you will disturb the balance of your pet’s skin if you wash them too much, and their skin will get dried out. The truth is, healthy animals may not need frequent bathing, and over-bathing with harsh shampoos can cause dry skin.

Can I use human conditioner on my dog?2020-07-13T21:50:26+00:00

As with shampoo, it is important to use only doggie conditioners on your pet. The ASPCA warns pet owners that human grooming products, whether conditioner or bar soap, can lead to unpleasant skin irritation in dogs.

Does Dawn dish soap kill fleas on dogs?2020-05-18T19:22:57+00:00

If you want to kill them quickly and thoroughly, dish soap is a great weapon. All you have to do is prepare a regular dog bath, but use dish soap instead of shampoo for the lather. The soap destroys the fleas’ exoskeletons, killing them within minutes.

Can I use Dawn dish soap to wash my dog?2020-07-13T21:51:16+00:00

Yes, Dawn is considered safe for pets when regular pet shampoo is not available.

What is the best homemade shampoo for dogs?2020-05-18T19:22:04+00:00

Shampoo recipe for dogs with sensitive skin:1 quart of water (32 oz.)1 cup of white vinegar or apple cider vinegar.1 cup of lavendear-scented nontoxic dish soap.1/3 cup of glycerine.2 tablespoons of aloe vera gel.

How do I rid my house of fleas?2020-05-18T19:21:44+00:00

Sweep tile or wood floors, and vacuum carpets, rugs, and furniture. Use carpet spray – Spray carpets and upholstery in the home. Fleas love dark places, so spray under furniture and in crevices. Fog your house – Some foggers are effective up to 7 months, long enough to kill all the life stages of a flea in most cases.

How much does it cost to get a dog groomed?2020-07-13T21:52:02+00:00

Groomers may charge between $35 and $150 on average depending on the size of your dog, the condition your pets coat is in, and the amount of fur your pet has.

How often should you wash your dog?2020-07-13T21:52:49+00:00

At a minimum, it’s advised to bathe your dog at least once every three months. You can wash your dog as frequently as every other week (with gentle shampoo, it could be even more frequent). When in doubt, use your judgment if your dog starts to smell, it’s probably time for a bath.

What can I use to wash my dog if I don’t have dog shampoo?2020-07-13T21:53:37+00:00

2 cups warm water and a ¼ cup Dawn dish soap in a spray bottle and shake. Dish soap should not be used often, as it can have a drying effect on dogs’ skin. Spray the mixture all over your dog’s body, and work in with your fingers to a lather.

Can you wash your own dog at Totally Mutts Dog Salon?2020-07-13T21:54:15+00:00

Yes, Totally Mutts offers a walk-in self-serve dog wash that is quick and easy for any pet parent to use. We have everything you need to bathe and dry your dog yourself using our equipment. We help guide you through the entire process, and you leave the messy clean up to use.

Please Note:  Dogs with matted coats are not eligible for the self-serve dog wash.  Bathing a matted dog is unhealthy and painful for the dog. Please speak with our friendly and knowledgeable staff regarding available service options if your dog has mats in it’s coat.

Please contact us for pricing, appointments & specials

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