Come Join the Pack!
The most common questions.
We always strive to keep your dog at Totally Mutts for as little time as necessary for a stress-free grooming experience.
A dog’s breed, size, amount of coat, condition of coat, and his cooperation with the
grooming process will determine how long the grooming session will last. Dogs that are
groomed regularly are generally in better condition, and are more comfortable with the
grooming process, resulting in quicker grooming sessions and lower grooming rates.
Average groom times are 2-4 hours, and we cannot guarantee a pick-up time. We will
contact you 15-20 minutes before your pet is done.
Every 4 to 6 weeks, depending on the breed, to ensure your dog’s skin and coat will remain healthy, and free of mats and parasites such as fleas.
Grooming and bathing rates are determined by the breed, size, condition and amount of coat, as well as your dog’s temperament, her cooperation with the grooming process, and her health or individual needs.
If your dog has mats, is shedding, or has special needs, extra time may be necessary to work with her. We invite you to bring your dog to Totally Mutts to speak with our knowledgeable staff for a price estimate.
Dogs remain calmer and better behaved for grooming when the owner is not present. In fact, any dogs that exhibit anxiety or excited behavior when owners are present quickly calm down once the owner has left the building. We ask that all pets be dropped off for their grooming session. This allows for a stress-free and safer experience for your dog. We will contact you 15 – 20 minutes before your pet is ready for pick up.
We are closed most major holidays including New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day, Labor Day, Thanksgiving, Christmas.
Please Note: Dogs with matted coats are not eligible for the self-serve dog wash. Bathing a matted dog is unhealthy and painful for the dog. Please speak with our friendly and knowledgeable staff regarding available service options if your dog has mats in it’s coat.